Products size information is different depend on brands and styles. You can go to our Size Chart for more information.

Some measurements are provided in the products details. However, due to our low prices and constantly changing inventory we are unable to acquire all measurements. 

CL Quality Store want to be a part of a new way to give life to the Pre-Loved Fashion Clothes. We have new and pre loved products. Items can be new, new with or without tag with minor defects. Please read carefully the description in every item to know more about this one before buy it.

Yes! Everything CL Quality Store sell is purchased directly from major retailers, overstock merchandise or manufactures.

Differences in lighting, fabric textures, and your computer settings can cause color variations. We try to describe the color exactly as the manufacture has describe it.

Yes, if your order is more than $59.00 we offer free shipping
to you!

Yes, please add all items to your cart before checking out. A
combined shipping discount will apply for your order.

Please contact us via email or through our Contact form. We will collect any needed information and photos from you before
opening an inquiry with the shipping carriers and/or filing an insurance claim.

When you place an order, you will receive an email confirmation containing your order number. Once your order has shipped, you will then receive your tracking information, but please allow a few days for the tracking information to update.

Please wait 24hrs after package show as delivered, sometime system needs to be update. If you don’t have the package after 24hrs please contact us via email or through our Contact form. We will reach out to the shipping carrier to get more information on the delivery.

Unfortunately, not- Once order is submitted it cannot be modified or cancelled. If the package is returned to us, we will refund you completely.

Yes. Please specify where you the items to ship during the checkout process. Additionally, make sure you have entered the correct billing address.

Please Contact us via the contact us page at any time and we will help you with this.

No, shipping cost are non-refundable.

Yes, we have worldwide shipping! But please be aware that you may be required to pay additional duty/customs fees depending on where you are ordering from. Check with your local customs office if you have any further questions. We are not responsible for any customs fees.

Yes, you can return items within 30 days of purchase. Please go to our Return Policy for more details about return.

Unfortunately, our inventory changes so frequently we are not able to offer these services. However, you may return an item and reorder the same or similar item. Please see our Return Policy for more information.

No, unfortunately we cannot accept returns on gift cards.