Shipping policy

 

As soon as your order has been shipped, you will receive an email confirmation (to the email address entered on your order) with your tracking information. If you don’t receive an email, please contact our customer service team and we’ll gladly update you with your shipping information. 

Depending on the item(s) you purchase and the location to which the items will be delivered, different shipping methods are available. At checkout, you will be prompted to choose a shipping method. Shipping costs are based on the shipping method that you choose. Your total shipping charges will automatically compute during checkout prior to the completion of your order.

Orders to the same address placed within 24 hours of each other may be consolidated.

Our no-frills packaging and shipping practices allow us to keep our cost low and pass on the savings to you. Most items are shipped in a poly- mailer, rather than wrapped in a box with tissue paper and pretty ribbons. Items that may incur in transit damage will be shipped in a box. We charge shipping on our site, which allows us to keep our prices low. No baked in costs to offer "free shipping" passed on to the customer.

 

DOMESTIC SHIPPING

  • FREE US Shipping- We offer free shipping on all US orders over $75.00! This option takes 5-8 business days.
  • Economy Shipping: Items shipped Economy will arrive in 5-8 business days. 
  • Standard Shipping: Within the United States, will take an average of 3-5 business days. We use USPS for orders shipping to Alaska, Hawaii, US territories, APO/FPO addresses, and PO Box addresses.
  • All other shipping services - Orders placed for these services will be shipped the next business day.
  • A USPS carrier will deliver to PO Boxes, APOs/FPO addresses, or US Territory addresses.
  • Domestic shipments will be supplied a delivery confirmation and/or a tracking number.
  • Shipments are processed once payment clears and shipped within 1-2 business days.


INTERNATIONAL SHIPPING

We ship to most countries (see shipping exception). International delivery is priced by weight of order and could take up to 4-6 weeks!

Your country's import duties, taxes and fees are never included in the item and shipping totals. Original outbound shipping costs are nonrefundable.

Shipping Exclusions
We are unable to ship to the following locations:

Excludes: Albania, Azerbaijan, Belarus, Bosnia and Herzegovina, Burma/Myanmar, Burundi, Central African Republic, Cote d'Ivoire/Ivory Coast, Cuba, Democratic Republic of the Congo, Guadeloupe, Guatemala, Iran, Iraq, Kosovo, Lebanon, Libya, Macedonia, Martinique, Montenegro, Nicaragua, North Korea, Romania, Serbia, Somalia, Sudan, Syria, Ukraine, Uganda, Venezuela, Yemen, and Zimbabwe. 

  • International shipping may not come with tracking. For guaranteed tracking, select USPS Priority Mail International.
  • Import duties & taxes are not included in item price or shipping costs and are the buyer's responsibility.
  • Check with your country's customs office to determine import costs prior to bidding/buying.
  • Government regulations prohibit marking merchandise below value or marking items as "gifts".
  • Due to frequent customs delays, allow 6-8 weeks for arrival of packages shipped to the following destinations:  Armenia,  Australia,  Brazil,  France,  Israel,  Italy,  Kazakhstan,  Moldova,  New Zealand,  Poland, Spain, and Ukraine.

SHIPPING EXCEPTIONS

CL Quality Store does not ship to the following countries: Albania, Azerbaijan, Belarus, Bosnia and Herzegovina, Burma/Myanmar, Burundi, Central African Republic, Cote d'Ivoire/Ivory Coast, Cuba, Democratic Republic of the Congo, Guadeloupe, Guatemala, Iran, Iraq, Kosovo, Lebanon, Libya, Macedonia, Martinique, Montenegro, Nicaragua, North Korea, Romania, Serbia, Somalia, Sudan, Syria, Ukraine, Uganda, Venezuela, Yemen, and Zimbabwe. 

 

Shipping Cost

Original outbound shipping costs are nonrefundable. Customers are responsible for return shipping expenses.